Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
- Zig Ziglar
Whatever the mind of man can conceive and believe, it can achieve. Thoughts are things! And powerful things at that, when mixed with definiteness of purpose, and burning desire, can be translated into riches.
- Napoleon Hill
The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive.
- Steve Ballmer
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